Refund policy
Refund Policy
At E Moto Printz, all products are custom-made to your specifications. Because of this, we do not offer refunds for change of mind.
Refunds may only be provided if:
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The product arrives damaged due to manufacturing defects.
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The wrong product was sent.
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The product is significantly different from the approved order details.
To request a refund, please contact us within 30 days of receiving your order and provide photos of the issue.
Refunds will not be provided if:
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The product has been damaged by the customer.
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The product has been modified after delivery.
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Incorrect information was provided during the ordering process.
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The customer changes their mind after production has begun.
Approved refunds will be processed to the original payment method.