Shipping policy

Shipping Policy

Last Updated: June 2026

Shipping Locations

E Moto Printz currently ships Australia-wide only. We do not offer international shipping at this time.

Processing & Production Times

As all of our products are custom-designed and 3D printed, production times may vary. Most orders are completed within 3–10 business days before being shipped.

During busy periods, production times may be longer.

Shipping Times

Once dispatched, delivery times depend on Australia Post and your location. Shipping estimates are provided as a guide only and are not guaranteed.

Tracking

Tracking information will be provided once your order has been shipped, where available.

Incorrect Shipping Information

Customers are responsible for providing the correct shipping address when placing an order. E Moto Printz is not responsible for delays or delivery issues caused by incorrect information provided by the customer.

Lost or Delayed Parcels

If your parcel is lost or significantly delayed, please contact us. We will work with Australia Post to investigate the issue.

Replacement products may be offered if the parcel is officially declared lost by Australia Post.

Damaged Deliveries

If your order arrives damaged due to shipping, please contact us within 30 days of delivery and provide clear photos of the damage. We may provide a free replacement where appropriate.